Our client, a growing ServiceNow Solutions organization, are hiring a ServiceNow Developer to join the team remotely. The successful candidate will be responsible for maintaining, enhancing, and supporting ServiceNow environments, with a particular focus on Service Portal and Employee Center.
Responsibilities
Maintain, support and continuously improve existing ServiceNow environments within a managed services team.
Diagnose, troubleshoot and resolve platform issues while documenting fixes and enhancements.
Configure, customize and maintain Service Portal and Employee Center to meet client requirements.
Collaborate with stakeholders to gather requirements and deliver solutions aligned with ServiceNow best practices.
Monitor and ensure platform stability, performance and compliance with governance standards.
Participate in change control processes and provide technical expertise to support service delivery objectives.
Skillset
US Citizenship is required due to federal requirements.
3–5 years of hands-on ServiceNow development experience.
Certified ServiceNow System Administrator (CSA) is required.
At least one Certified Implementation Specialist (CIS) certification is required (e.g. ITSM, HRSD, CSM).
Strong experience with ServiceNow Employee Center and Service Portal development and customization.
Solid understanding of ServiceNow architecture, JavaScript/Glide scripting, and platform best practices.
Experience working in a managed services or support-focused environment.
Excellent analytical, problem-solving, and communication skills.
Benefits
Salary: Max. $150,000 depending on experience.
Fully Remote working (US Only).
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