Job Description

Medical Receptionist - Outpatient Clinic Setting Location Birmingham, AL (Highland Park area) : Southview Medical Group, P.C. is a large, multi-specialty private practice with 34 Physicians and approximately 180 employees. We are located in Professional Building 3 of the UAB - Saint Vincent's Hospital Campus in Downtown Birmingham, AL. Our Physician services include Internal Medicine / Primary Care, Geriatric Medicine, Cardiology, Dermatology, Endocrinology, Gastroenterology, and Infectious Disease. We offer Diagnostic and Laboratory Testing as well. Our office welcomes between 500 and 700 patient visitors each day. We offer a robust menu of on-site Diagnostic Testing including X-Ray, DEXA, Ultrasound, CT, Echo, and Nuclear Medicine. Combined with our expansive in-house Laboratory, we are able to ensure accurate patient results with an efficient turn-around time. The ability to offer this comprehensive circle of care in a private practice environment sets Southview apart. Medical Receptionists are a vital part of the overall care process that patients receive while visiting our practice. Duties include, but are not limited to: Greeting patients as they arrive at the desk, scheduling and/or re-scheduling appointments for Physicians as appropriate, scheduling tests and referral visits as needed, registering patients and handling new patient set-up in the Practice Management System, verifying insurance eligibility and benefits of patients, verifying and updating patient account demographics as needed, addressing envelopes, managing daily mail, checking faxes/printers and delivering documents as needed, scanning and indexing patient records, completing patient reminder phone calls if needed, entering/verifying lab orders into computer system upon checkout of the patient, obtaining insurance referrals, and other related duties. Hours are typically 7:30AM and 4:30PM but can vary based on individual Physician schedules. Work days are Monday through Friday. Southview requires a High School Diploma/GED for this position. Previous Medical Receptionist experience in an Outpatient Medical office is preferred. Candidates should have a strong background utilizing computers in a working environment. Previous experience scheduling appointments, obtaining insurance referrals, and verifying insurance benefits is highly desirable.

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